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How Virtual Office Services Can Help the Small Business

If you run a business single handed, or are about to start a one man show, virtual office services can make life so much easier, and wherever you happen to be, any call that comes in via your office number can be answered by a professional receptionist on your behalf, and the call can be transferred to your mobile number, ensuring you will never lose a customer due to an unanswered call. If you have yet to consider such a service, here are just a few of the benefits you can expect to enjoy when you form an alliance with an established provider.

  • Professional Call Answering – If you have an office number, a virtual receptionist can handle all incoming calls, and this allows you to travel around, as all calls will be transferred to you immediately, and not only that, the virtual receptionist would be fully briefed on your company and its activities, and the call would either be transferred, or a message taken, depending on the client’s request. This type of provider would have the most useful apps for small business, and you can select the ones you need.
  • Round the Clock Support – If a business has a 24-hour support number, a virtual receptionist can handle any enquiries, and they can also forward the relevant information to a mobile service unit, who can then set off to the address without delay. Often a company suffers as a service request is dealt with slowly, or even worse, not at all, and with a flexible package, you can ensure that you only use the service when it is needed. If business were to slow down a little, you could de-activate the service, or if you wanted to extend your current emergency service, they provider can handle all the calls for as long as you need it.
  • Message Taking – Messages must be passed on quickly, in order for any organisation to perform well, there must be an efficient communication system in place, and this can be arranged at an affordable price. Even a small business needs someone to man the phones and monitor all incoming activity and be ready to respond in a professional manner.
  • Prestigious Business Address – For a small business, having an office address in a rural domestic setting sends all the wrong signals, yet having a registered business address in the heart of London smacks of success, and you can even hire state of the art conference room facilities, should you wish to meet a client at your offices. The provider will even go to the trouble of putting up your company signage while your visitor is there, which will give them an added sense of security, knowing they are dealing with an up and coming successful company. This is an invaluable image tool, and because the services can be ordered to suit, you only pay for that you use.

There are online companies that provide these services, and if you would like to know more, an online search should lead you to the UK’s biggest supplier of virtual office services, and you can take it from there.